Privacy Policy

This Privacy Policy explains how Primus Core Sdn Bhd (“Primus Core”, “we”, “us” or “our”) handles personal information when you visit this website, contact us or otherwise interact with our online services.

1. Scope of this policy

This policy applies to information handled through this website and our online enquiry channels. It does not replace any separate privacy notice that may apply to a specific service, project, employment application or contractual relationship.

2. Information we may collect

We may collect information that you provide directly, such as your name, organisation, email address, phone number and the contents of an enquiry. We may also receive limited technical information generated when you use the website, including browser type, device information, approximate location, referring pages and website activity.

3. How we use information

We may use personal information to respond to enquiries, provide requested information, operate and improve the website, protect our systems, maintain business records, comply with legal obligations and communicate about relevant Primus Core services where permitted.

4. Cookies and similar technologies

This website may use cookies or similar technologies that are necessary for security, session management, preferences and website performance. Browser settings can be used to control cookies, although disabling certain cookies may affect website functionality.

5. When information may be shared

We may share information with service providers that support our website and business operations, professional advisers, authorities where required by law, or another organisation involved in a legitimate corporate transaction. We do not sell personal information.

6. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, security, accounting and operational requirements. Retention periods may vary depending on the information and context.

7. Information security

We use reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, loss, misuse or alteration. No internet transmission or storage method can be guaranteed to be completely secure.

8. Your choices and rights

Subject to applicable law, you may be able to request access to, correction of or deletion of personal information we hold about you, or raise a concern about how it is handled. We may need to verify your identity before responding.

9. External websites

Our website may link to third-party websites or services. Their privacy practices are controlled by their own policies, and we encourage you to review those policies before providing information.

10. Updates to this policy

We may update this Privacy Policy to reflect changes to our practices, technologies or legal requirements. The latest version will be published on this page with its updated date.

11. Contact us

For privacy questions or requests, please use our contact page. Include enough information for us to understand and respond to your request, but do not submit sensitive information unless necessary.